Shipping policy
Shipping Policy
Welcome to UrbanNest. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During peak seasons or promotions, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location:
- United States: 5–12 business days
- International Orders: 7–20 business days
Please note that delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues.
Shipping Fees
Shipping costs are calculated at checkout based on destination and selected shipping method.
Occasionally, we may offer free shipping promotions on qualifying orders.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees required by their country.
UrbanNest is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Incorrect or incomplete addresses may cause shipping delays or additional fees. UrbanNest is not responsible for lost packages due to incorrect shipping information.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date.
We will work with the shipping carrier to resolve the issue.
Delayed Deliveries
UrbanNest is not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Severe weather
- Public holidays
- Other unforeseen circumstances
Contact Us
If you have questions regarding shipping, please contact us:
Store Name: UrbanNest
Email: gurupatil0916@gmail.com
Address: 2551 N First St, San Jose, CA 95131, United States